Ausotel Smart Baiyun International Airport T2

Excellent hotel and staff! The room was very comfortable and spacious, very clean, with wonderful beds and bedding. Slippers and robes were provided. The air conditioning worked well. Most importantly, the soundproofing was excellent! The hotel is right next to the airport, but the planes taking off and landing did not disturb our sleep when the windows and curtains were closed. The blackout curtains made the room dark and cozy for sleeping, and they also helped block sound. The only minor downside was that the bathroom walls were not as soundproof—but that was manageable. The staff were very attentive and caring, helping us with every question. We arrived quite late and the hotel restaurant was already closed. At reception, they offered late-night guests free hot food—several dishes to choose from—plus tea, coffee, and a soft drink. That was a very pleasant surprise. We also got a bit lost at the airport and couldn’t immediately find the hotel shuttle stop. We messaged the hotel and they quickly guided us to the right place, where the shuttle picked us up. Honestly, we were sorry to stay only one night. I would have loved to spend several days at such a hotel! A few small suggestions to improve the hotel further: first, please add a shoehorn in the rooms. Not everyone wears slippers or sandals, and a shoehorn makes it easier to put on shoes. Second, add some furniture on the balcony. A couple of simple wicker chairs and a small table would make it much more comfortable to sit outside, enjoy a coffee, and watch the airplanes take off. Best wishes to your hotel and team! Thank you!

What a pleasant surprise in finding the Ausotel as we previously had another hotel booked for our return journey back to London. On our 1st journey that said hotel was a disappointment as they had photos which were not accurate and the beds were like a cement slab. The Ausotel was great. Lovely big room and quiet as we were knackered after flying from Sydney..Would definitely stay again. bed was lovely too.

the hotel is exceeding my expectations. The superior room has a nice balcony and a great view, the room is large and fully equipped with all the necessary things. I had a flight at 6 am. So I left the hotel at 4 am, the hotel crew called me at 3.30h to wake up and at 4 o'clock they called again to tell me that the shuttle bus was ready. I asked about the possibility of waiting 5 minutes, they accepted any problem. When I did check out the breakfast box was awaiting me. That was fantastic. Thank you guys. The hotel was very clean and the shower gel and shampooing were great.

This is a somewhat older hotel that still gives good value for money. Spacious rooms with comfortable beds. Nice staff who did their best to overcome their limited language skills. Shuttle was punctual, fast and easy to arrange (just go to the information desk in the arrivals hall).

The hotel is located near terminal 2 which is very convenient after a long flight with kids. Pick-up can be arranged from the information counter after leaving immigration and custom. The hotel restaurant is good and well priced. Staff was very helpful and they organised takeaway breakfast for my family as we needed to be in the airport before restaurant opened for breakfast.